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Commercial - Rules & Regulations

Commercial Investment Division
Shreveport-Bossier Board of REALTORS®, Inc.
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Commercial Listing System

September1999
Revised August 2002

PREAMBLE

The Commercial Investment Division (CID) is a wholly-owned subsidiary of the Shreveport-Bossier Board of REALTORS®, Inc. (SBBR), and will operate the Commercial Listing System(CLS) for the SBBR.

PURPOSES OF THE CLS

A Commercial Listing System (CLS) is a means by which information is accumulated and disseminated to enable authorized participants (acting either as agents, buyer agents, or in any other agency or non-agency capacities authorized by law) to have access to commercial property information for use in providing marketing services. It is a facility for the orderly correlation and dissemination of information among the participants so that they may better serve their clients/customers and the public, and is a means to enable participants to prepare appraisals and other valuations of real property and by which participants engaging in real estate appraisal contribute to common databases. The CLS is not a Multiple Listing Service, but offers of cooperation or compensation may be extended by CLS participants. The CLS has contracted with an Internet site provider to allow participants to place property listings and other property and statistical information on a private intranet site for the CLS either directly by the participant or at the option of the CLS through the CLS to be accessible only to participants and to allow CLS participants the option to also place property listings on the site provider’s public Internet site (“Public Site”).

MEMBERSHIP

  1. Participants

    Any REALTOR® in whose name a real estate license or licenses are held (Principal), whether a member of SBBR or any other National Association of REALTORS?-affiliated Board or association located within this or any immediately adjoining state, is eligible to participate in the CLS upon agreeing in writing to conform to these Rules and Regulations (“Rules”) and to pay the Service fees and charges as specified in Section 5 of these Rules. However, no individual or firm, regardless of Board membership status, is eligible for participation unless they hold a current, valid real estate broker’s license and are capable of accepting and offering compensation to and from other participants or to those individuals who are licensed or certified by a state regulatory agency to engage in the appraisal of real property. Brokers and agents other than principals are not participants of the CLS but have access to and use of the CLS through the participant with whom they are affiliated. None of the foregoing is intended to preclude the CLS from providing, as a matter of local determination, access to information from CLS compilations to affiliate members of Boards or to others engaged in recognized fields of real estate practice or in related fields.

    A nonmember applicant for CLS participation who is a principal, partner, corporate officer, or branch office manager acting on behalf of a principal, shall supply evidence satisfactory to the Membership Committee that he has no record of recent or pending bankruptcy; has no record of official sanctions involving unprofessional conduct; agrees to complete a course of instruction (if any) covering the Rules and computer training related to CLS information entry and retrieval, and shall pass such reasonable and non-discriminatory written examination thereon as may be required by the CLS; and shall agree that if elected as a participant, he/she will abide by such Rules and pay the Service fees and charges, including the nonmember fees (if any), as from time to time established. Use of information developed by or published by CLS is strictly limited to the activities authorized under a participant’s licensure(s) or certification and unauthorized uses are prohibited. Further, none of the foregoing is intended to confer participation rights or any right of access to information developed by or published by the CLS where access to such information is prohibited by law.

    Commercial Property is defined as all non-residential property and any multi-family residential property having five (5) or more units and such categories of vacant land as CID shall designate.
     
  2. Application for Participation

    Application for participation shall be made in such manner and form as may be prescribed by the Board of Directors of the CID. The application form shall contain a signed statement by which the participant agrees to abide by the Rules and Regulations of the CLS as from time to time adopted or amended.
     
  3. Payment of Service Fees and Charges Required

    Payment of Service Fees and charges is required of all real estate brokers, agents, and licensed or certified real estate appraisers affiliated with or employed by a CLS participant. No exception from the payment of Service Fees and charges shall be granted to a Principal.
     
  4. Exemptions
     
    1. Employee Exemption
      A licensed employee of a participating member who receives no compensation directly from a commission, and who does not attempt to sell, list, exchange, or appraise real estate.
       
    2. Specialty Exemption
      A licensee who is exclusively engaged in property management, residential sales or leasing, or real estate counseling activities, as certified by REALTOR? and licensee, and who has no access to the CLS.
       
    3. Extreme Hardship Exemption
      A licensee who because of illness or hardship is not active and does not list or sell property, or attempt to list or sell property, and has absolutely no access to the CLS.
       
  5. Discontinuance of Service
     
    Participants of the CLS may discontinue participation by giving the CLS ten (10) days written notice and may reapply to the CLS for participation (a) after three (3) months by making formal application in the manner prescribed for new applicants and upon payment of the application fee and any previously unpaid dues and fees, or (b) if sooner than three (3) months, Pay all fees that would have been applicable from the discontinuation date to the date of re-instatement.

    The charges made for participation in the Service shall be as determined and as amended from time to time by the Board of Directors of the CID, and specified in these Rules.

SECTION 1

SUBMITTAL PROCEDURES

Section 1.1 - Submittal Procedures: It is essential that a participant have a written exclusive-right-to-sell or lease or an exclusive agency agreement with the property owner. Where the participant is acting on behalf of a buyer, the participant may submit information describing the type of property sought to the CLS even though the Participant may not be the buyer’s exclusive agent. The participant must have written authorization from the seller or lessor in the participant’s file prior to the participant submitting information to the CLS on properties for sale, lease, or exchange (“Submittal”).

The CLS will not accept multiple submittals for a single location, plans for buildings without a designated lot or site, nor submittals of builder models unless each model listed is to be erected on a designated lot or parcel; provided, however, multiple submittals for lease space in the same building are permitted provided that the submittals are for different lease spaces.

Section 1.2 - Publication of Information on the Public Site: The CLS will not publish information on properties taken on a “net listing basis,” which is defined as property for which the sale price or lease rental established based upon the seller or lessor’s requirement that it receive a fixed sum of money.

Graphics may be contained in any submittal, but a charge may be made at the discretion of the CID Board of Directors for graphics.

The inclusion of property information on the Public Site by participants shall be at the participant’s option.

Section 1.3 - Submittals Subject to Rules and Regulations of the CLS: Any submittal to be filed is subject to the Rules.

Section 1.4 - Detail on Submittals filed with the CLS: A Submittal must be made directly by a participant by inputting information into the CLS database. Non-licensed office staff may be authorized in writing by the participant to directly submit information about a property and use the participant's or sub-participant's log-in name and/or password.

Section 1.5 - Submission Timeframe: All listings must be submitted into the CLS no later than forty-five (45) days from the effective date of the listing.

Section 1.6 - Change of Status of Submittal: Any change in listed price, terms, status, or other material change in the original Submittal shall be made only when authorized by the seller or lessor, and the corresponding change shall be made within five (5) business days after the authorized material change is received by the submitting participant or sub-participant.

Section 1.7 - Submittal Price Specified: The sales or leasing price at which the property is being marketed, if specified in the listing, shall be stated as part of the Submittal and shall be published in any CLS Compilation of current submittals.

Section 1.8 - Submitting Multiple Unit Properties: All properties which may be sold, leased, or exchanged separately must be indicated as part of the Submittal. When part of a submitted property has been sold, leased, or exchanged, the CLS submittal shall be changed within five (5) days.

Section 1.9 - No Control of Commission Rates or Fees Charged by Participants and Subscribers: The CLS shall not fix, control, recommend, suggest, or maintain commission rates or fees for services to be rendered by participants who are licensed real estate brokers or appraisers. Further, the CLS shall not fix, control, recommend, suggest, or maintain the division of commissions or fees between cooperating participants or between participants and non-participants.

Section 1.10 - Updating Submittals: Each submittal filed with the CLS shall be kept current by updating the information in such submittal.

Section 1.11 - CLS Market Area: The primary CLS Market Area is Louisiana, but submittals for properties located outside Louisiana may be accepted by the CLS.

Section 1.12 - Submittals of Suspended, Expelled or Resigned Participants: When a participant is suspended, expelled, or voluntarily resigns from the CLS, all Submittals submitted by the participant may be retained in the information database for the private Member Site, but shall be removed from the compilation of current information contained on the Public Site by the CLS.

SECTION 2

SELLING PROCEDURES

Section 2.1 - Showings and Negotiations: Access to the property, appointments for showings and negotiations with the seller or lessor for the purchase, lease, or exchange of submitted properties filed with the CLS shall be conducted through the submitting broker except when the submitting broker gives the broker specific authority to show and/or negotiate directly with the seller. A participant may not file a Submittal solely for the purpose of allowing property owners to advertise properties on the CLS or over the Internet, with no further involvement or service by said broker with or to any such property owner.

Section 2.2 - Presentation and Submission of Offers and Counter Offers: A filing participant acting as the agent of a seller or lessor shall present all offers to the seller or lessor until closing unless precluded by law, government rule, regulation, or unless otherwise agreed in writing between the seller(s) or lessor(s) and filing participant. Unless a subsequent offer is contingent upon termination of an existing contract, the filing participant shall recommend that the seller(s) or lessor(s) obtain the advice of legal counsel prior to accepting a subsequent offer.

The submitting broker and any cooperating broker or their representative shall comply with applicable statutes, Louisiana Real Estate Commission rules and regulations in presentation of offers and counteroffers and submission of written offers and counteroffers.

Section 2.3 - Right of Participant Producing Offer in Presentation of Offer: The participant producing the offer or his/her representative has the right to participate in the presentation to the seller or lessor of any offer he/she secures to purchase, lease, or exchange. He does not have the right to be present at any discussion or evaluation of that offer by the seller or lessor and the filing participant. However, if the seller or lessor gives written instructions to the filing participant that the participant producing the offer not be present when an offer the broker secured is presented, the participant producing the offer has the right to a copy of the seller’s or lessor’s written instructions. None of the foregoing diminishes the filing participant’s right to control the establishment of appointments for such presentations.

Section 2.4 - Right of Seller/Lessor Representative in Presentation of Counter-Offer: The participant representing the seller or lessor, or his representative, has the right to participate in the presentation of any counter-offer made by the seller or lessor. He/she does not have the right to be present at any discussion or evaluation of a counter-offer by the purchaser or lessee (except where the cooperating broker is a subagent). However, if the purchaser or lessee gives written instructions to the cooperating broker that the participant representing the seller or lessor not be present when a counter-offer is presented, that broker has the right to a copy of the purchaser’s or lessee’s written instructions.

Section 2.5 - Reporting Sales: Sales, leases, or exchanges shall be reported to the CLS by the participant who made the Submittal within seventy-two (72) hours (excluding weekends and holidays).

SECTION 3

PROHIBITIONS

Section 3.1 Information for Participants Only: Any Submittal filed with the CLS shall not be made available to any broker or firm which is not a participant of the CLS without the prior consent of the submitting participant except to the extent included in any compilation of the CLS database which is made available to Louisiana real estate licensees or others under these Rules. Anyone allowing an unauthorized person to use his/her access code for purposes of obtaining unauthorized access to CLS will be subject to a fine of up to $1,000 and possible suspension or revocation of their service.

Section 3.2 - Solicitation of Submittals Filed with CLS: Participants shall not solicit the owner of a Submittal currently filed with the CLS unless such solicitation is consistent with Article 16 of the REALTORS?’ Code of Ethics of the NATIONAL ASSOCIATION OF REALTORS? its Standards of Practice and its Case Interpretations.

Section 3.3 - “For Sale” Signs: Only the “For Sale” signs of the filing participant may be placed on the property.

Section 3.4 - “Sold” Signs: Prior to closing, only the “Sold” sign of the filing participant may be placed on the property, unless the listing broker authorizes the cooperating (selling) broker to post such a sign.

SECTION 4

DISCLOSURES

Section 4.1 - Participant as Owner: If a participant or sub-participant has any ownership interest in property, the Submittal of which is to be disseminated through the CLS, that person shall disclose that interest when the Submittal is filed with the CLS and such information shall be disseminated to all CLS participants by either inputting “Owner-Agent” or “OA” in the Remarks Section.

Section 4.2 - Participant as Purchaser: If a participant or sub-participant wishes to acquire an interest in property listed with another participant, such contemplated interest shall be disclosed to the submitting broker prior to the time an offer to purchase is submitted to the submitting broker, and clearly stated that the purchaser is a licensee.

SECTION 5

SERVICE CHARGES

Section 5.1 - Service Fees and Charges: Service fees (“Service fees”) and charges will be determined from time to time for operation of the CLS by the CID Board of Directors.

  1. Service Fees for the use of the CLS will be pre-billed on a semi-annual basis. Other charges which may be accrued to each CLS participant during a current month may be billed to that CLS participant at the close of each said month. All charges for the CLS are due upon receipt.
     
  2. Failure to pay any service fees and/or charges within thirty (30) days of the date due, and provided that at least ten (10) days notice has been given the CLS participant or agent shall cause suspension from CLS access until Service Fees and/or other charges are paid in full.

SECTION 6

COMPLIANCE WITH RULES

Section 6.1 - Compliance with Rules: Non-principal brokers, sales licensees, appraisers, and others authorized to have access to information published by the CLS are subject to these Rules and may be disciplined for violations thereof provided that the participant has signed an agreement acknowledging that access to and use of CLS information is contingent on compliance with the Rules. Further, failure to abide by these Rules and/or any sanction imposed for violations thereof can subject the participant to the same or other discipline. This provision does not eliminate the participant’s ultimate responsibility and accountability for all users and subscribers affiliated with the participant.

Section 6.2 - Sanctions: The CLS Committee may impose any of the following sanctions for noncompliance with these rules:

  1. Warning
  2. Censure
  3. Imposition of a fine up to $1,000 per violation
  4. Revocation or suspension of service.

Section 6.3 - Re-application: A suspended participant may not re-apply for CLS service for 180 days from date of suspension.

SECTION 7

MEETINGS

Section 7.1 - Meetings of the CID Board of Directors: The CID Board of Directors shall meet for the transaction of its business at a time and place to be determined by the Board of Directors or at the call of the President.

Section 7.2 - Meetings of the CLS Participants: The CID Board of Directors may call meetings of the participants in the CLS.

Section 7.3 - Conduct of the Meetings: The Chairman, or Vice Chairman, shall preside at all meetings or, in their absence, a temporary Chairman from the Board of Directors shall be named by the Chairman or, upon failure to do so, by the Committee.

SECTION 8

ENFORCEMENT OF RULES OR DISPUTES

Section 8.1 - Consideration of Alleged Violations: The CID Board of Directors shall give consideration to all written complaints from participants relating to violations of these Rules. Complaints for violations of these Rules shall be submitted in writing to the CID Board of Directors.

Section 8.2 - Violations of the Rules and Regulations: If the alleged offense is a violation of these Rules and does not involve a complaint of alleged unethical conduct or request for arbitration, it may be administratively considered and determined by the CID Board of Directors. If the CID Board of Directors determines a violation has occurred, the CID Board of Directors may direct the imposition of sanctions as provided in paragraph 6, including but not limited to, suspension of access to the Member Site. The recipient of such sanction may request a hearing before the Professional Standards Division Shreveport Bossier Board of REALTORS® in accordance with the Bylaws and the Rules and Regulations of that Association within twenty (20) days following receipt of the Committee’s decision.

Section 8.3 - Complaints of Unethical Conduct: All complaints of unethical conduct shall be referred by the CID Board of Directors to the Professional Standards Division of Shreveport Bossier Board of REALTORS® for appropriate action in accordance with the professional standards procedures established in the Bylaws of the Shreveport Bossier Board of REALTORS®. Complaints for unethical conduct shall be made on the forms prescribed in the Code of Ethics and Arbitration Manual of the Shreveport Bossier Board of REALTORS®.

SECTION 9

CONFIDENTIALITY OF CLS INFORMATION

Section 9.1 - Confidentiality: All information provided by the CLS to participants shall be considered confidential and is provided exclusively for the use of participants authorized and qualified to act as agents in the sale, lease, exchange, appraisal, or purchase of property filed with the CLS and for the use of real estate licensees affiliated with such participants and those participants who are licensed or certified by an appropriate state regulatory agency to engage in the appraisal of real property and licensed or certified appraisers affiliated with such Participants.

Section 9.2 - CLS Not Responsible for Accuracy of Information: The information published by the CLS is communicated without change as filed by the participants. The CLS does not verify the information provided and disclaims any liability or responsibility for its accuracy. Each Participant agrees to hold harmless and defent Shreveport-Bossier Board of REALTORS?, Inc., and its members, officers, directors, and employees against any liability arising from any inaccuracy or inadequacy of the information such participant provides.

Section 9.3 - Access to CLS Member Site: SBBR members who are actively engaged in real estate brokerage, management, mortgage financing, appraising, land development, or building, but who do not participate in the CLS, are nonetheless entitled to receive, by purchase or lease, all information (other than current market catalogs) that is generated wholly or in part by the CLS including “comparable” information, “sold” information, and other historical or statistical reports.

This information is provided for the exclusive use of SBBR members and individuals affiliated with members who are also engaged in the real estate business and may not be transmitted, retransmitted, or provided in any manner to any unauthorized individual, office, or firm except as otherwise provided in these Rules. Any SBBR member wishing to obtain such information must agree to abide by these Rules regarding use of the information and must agree to pay the costs incidental to receiving the information.

Section 9.4 - Access by Public: Non-participants in the CLS, including the general public, are entitled to receive information which is submitted to the Internet Public Site under the terms and conditions applicable to such site, but are not entitled to access or receive any additional information contained in the private intranet Member Site.

SECTION 10

OWNERSHIP OF CLS COMPILATIONS AND COPYRIGHTS

Section 10.1: By submitting property information to the CLS, the participant represents that he/she has been authorized to grant and also thereby does grant authority for the SBBR to include the property information in its copyrighted CLS compilation and also in any “comparable” report, “sold” report, or other historical or statistical report unless expressly indicated otherwise in writing at the time the information is filed with the CLS.

Participant shall have received the seller’s permission to submit the property to the CLS and to advertise the property in any electronic advertising medium offered by or in conjunction with the CLS which thc participant elects to use.

Section 10.2: All right, title, and interest in each copy of every CLS compilation or database or computer “screen” or “ image” or “layout” created and copyrighted by the CID, and in the copyrights therein, shall at all times remain vested in the CID, the holder of the copyright. CLS may, at its option, identify CLS Images with a CID approved stamp, logo, watermark, or other type of identifying mark.

Section 10.3: The CLS compilation is considered leased and remains the property of the CLS. If offered, each participant shall be entitled to lease from the CLS a number of copies of each CLS compilation sufficient to provide the participant with one copy of such compilation, and such additional copies as such participant may desire for the use of the participant and the participant’s staff and affiliates and clients/customers. The participant shall pay for each such copy the rental fee set by the CLS. Participants shall acquire by such lease only the right to use the CLS compilations in accordance with these rules.

Section 10.4: CLS is authorized to lease CLS compilations to individuals who are not participants with a restriction limiting the use of such CLS compilation to the individual to whom it is leased, and prohibiting such individual from further disclosing CLS compilation to any person not authorized by CLS to receive such information.

SECTION 11

USE OF COPYRIGHTED CLS COMPILATIONS

Section 11.1 - Distribution: Participants shall at all times maintain control over and responsibility for each copy of any CLS compilation leased to them by the CLS, and shall not distribute any such copies. Use of information developed by or published by the CLS is strictly limited to the activities authorized under a participant’s licensure(s) or certification and unauthorized uses are prohibited. Further, none of the foregoing is intended to convey “Participation”, or “Membership” or any right of access to information developed by or published by the CLS where access to such information is prohibited by law.

Section 11.2 - Reproduction: Participants shall not reproduce any CLS compilation or any portion thereof except in the following limited circumstances:

Participants and their affiliated licensees may reproduce from the CLS compilation, and distribute to prospective sellers, lessors, and purchasers, a reasonable number of single copies of property information contained in the CLS compilation.

Nothing contained herein shall be construed to limit any participant or agemt from utilizing, displaying distributing, or reproducing property submittal sheets or other compilations of data pertaining exclusively to properties currently listed for sale with the participant.

Except as expressly provided in these Rules, any CLS information or service, whether provided in written or printed form, provided electronically, or provided in any other form or format, is provided for the exclusive use of the participant who is authorized to have access to such information. Such information may not be transmitted, retransmitted or provided in any manner to any unauthorized individual, office or firm.

None of the foregoing shall be construed to prevent any individual legitimately in possession of current submittal information, “sold” information, "comparables" or statistical information from utilizing such information to support an estimate of value on a particular property for a particular client. However, only such information that the CLS has deemed to be non-confidential and necessary to support the estimate of value may be reproduced and attached to the report as supporting documentation. Any other use of such information is unauthorized and prohibited by these Rules.

SECTION 12

USE OF CLS INFORMATION

Section 12.1 - Limitations on Use of CLS Information: Use of current submittal information, from the CLS's “Statistical Report”, or from, any “sold” or “comparable” report of the CLS for public mass-media advertising by a CLS participant or in other public representations may not be prohibited.

However, any print or non-print forms of advertising or other forms of public representations based in whole or in part on information supplied by the CLS must clearly demonstrate the period of time over which such claims are based and must include the following or substantially similar, notice:

‘This representation is based in whole or in part on information from the Shreveport Bossier Board of REALTORS® (“SBBR”), the Commercial Investment Division (“CID”), or its CLS, for the period ____________through____________ Neither the CLS nor the CID nor the SBBR guarantees or is in any way responsible for its accuracy. Data maintained by the CLS may not reflect all real estate activity in the market.”

SECTION 13

CHANGE IN RULES AND REGULATIONS

Section 13.1 - Changes in Rules and Regulations: Amendments to these Rules shall be by a majority vote of the Board of Directors of CID. Notice of any amendment shall be provided to participants.


SECTION 14

APPENDICES AND EXHIBITS

Section 14.1 - Appendices and Exhibits: The appendices and exhibits attached to these Rules are incorporated herein and made a part hereof as additional operating procedures, fee schedules and forms. These appendices and exhibits are subject to change by the same procedure set forth in Section 13 above for changes to these Rules.


SECTION 15

STANDARDS OF CONDUCT FOR CLS PARTICIPANTS

Section 15.1: Participants shall not engage in any practice or take any action inconsistent with the agency or other exclusive relationship recognized by law that other participants have with clients.

Section 15.2: Signs giving notice of property for sale, rent, lease, or exchange shall not be placed on property without the consent of the seller/landlord.

Section 15.3: Participants acting as subagents or as buyer/tenant agents or brokers, shall not attempt to extend a listing broker’s offer of cooperation and/or compensation to other brokers without the consent of the listing broker.

Section 15.4: Participants shall not solicit a listing which is currently listed exclusively with another broker. However, if the listing broker, when asked by the CLS participant, refuses to disclose the expiration date and nature of such listing; i.e., an exclusive right to sell, an exclusive agency, open listing, or other form of contractual agreement between the listing broker and the client, the CLS participant may contact the owner to secure such information and may discuss the terms upon which the CLS participant might enter into a future listing or, alternatively, may take a listing to become effective upon expiration of any existing exclusive listing.

Section 15.5: Participants shall not solicit buyer/tenant agreements from buyers/tenants who are subject to exclusive buyer/tenant agreements. However, if asked by a CLS participant, the broker refuses to disclose the expiration date of the exclusive buyer/tenant agreement, the CLS participant may contact the buyer/tenant to secure such information and may discuss the terms upon which the CLS participant might enter into a future buyer/tenant agreement or, alternatively, may enter into a buyer/tenant agreement to become effective upon the expiration of any existing exclusive buyer/tenant agreement.

Section 15.6: Participants shall not use information obtained from listing brokers through offers to cooperate made through the CLS or through other offers of cooperation to refer listing brokers’ clients to other brokers or to create buyer/tenant relationships with listing brokers’clients, unless such use is authorized by listing brokers.

Section 15.7: The fact that an agreement has been entered into with a CLS participant shall not preclude or inhibit any other CLS participant from entering into a similar agreement after the expiration of the prior agreement.

Section 15.8: The fact that a client has retained a CLS participant as an agent or in another exclusive relationship in one or more past transactions does not preclude other CLS participants from seeking such former client’s future business.

Section 15.9: Participants are free to enter into contractual relationships or to negotiate with sellers/ landlords, buyers/tenants or others who are not subject to an exclusive agreement but shall not knowingly obligate them to pay more than one commission except with their informed consent.

Section 15.10: When CLS participants are contacted by the client of another CLS participant regarding the creation of an exclusive relationship to provide the same type of service, and CLS participants have not directly or indirectly initiated such discussions, they may discuss the terms upon which they might enter into a future agreement or, alternatively, may enter into an agreement which becomes effective upon expiration of any existing exclusive agreement.

Section 15.11: In cooperative transactions, CLS participants shall compensate cooperating CLS participants (principal brokers) and shall not compensate nor offer to compensate, directly or indirectly, any of the sales licensees employed by or affiliated with other CLS participants without the prior express knowledge and consent of the cooperating broker.

Section 15.12: Participants are not precluded from making general announcements to prospective clients describing their services and the terms of their availability even though some recipients may have entered into agency agreements or other exclusive relationships with another CLS participant. A general telephone canvass, general mailing or distribution addressed to all prospective clients in a given profession, business, club, or organization, or other classification or group is deemed “general” for purposes of this rule.

The following types of solicitations are prohibited:

  1. Telephone or personal solicitations of property owners who have been identified by a real estate sign, multiple listing compilation, or other information service as having exclusively listed their property with another CLS participant; and
     
  2. Mail or other forms of written solicitations of prospective clients whose properties are exclusively listed with another CLS participant when such solicitations are not part of a general mailing but are directed specifically to property owners identified through compilations of current listings, “for sale” or “for rent” signs, or other sources of information intended to foster cooperation with CLS participants.

Section 15.13: Participants, prior to entering into an agency agreement or other exclusive relationship, have an affirmative obligation to make reasonable efforts to determine whether the client is subject to a current, valid exclusive agreement to provide the same type of real estate service.

Section 15.14: Participants, acting as agents of, or in another relationship with, buyers or tenants, shall disclose that relationship to the seller/landlord’s agent or broker at first contact and shall provide written confirmation of that disclosure to the seller/landlord’s agent or broker not later than execution of a purchase agreement or lease.

Section 15.15: On unlisted property, participants acting as buyer/tenant agents or brokers shall disclose that relationship to the seller/landlord at first contact for that client and shall provide written confirmation of such disclosure to the seller/landlord not later than execution of any purchase or lease agreement.

Participants shall make any request for anticipated compensation from the seller/landlord at first contact.

Section 15.16: Participants, acting as agents or brokers of sellers/landlords or as subagents of listing brokers, shall disclose that relationship to buyers/tenants as soon as practicable and shall provide written confirmation of such disclosure to buyers/tenants not later than execution of any purchase or lease agreement.

Section 15.17: Participants are not precluded from contacting the client of another broker for the purpose of offering to provide, or entering into a contract to provide, a different type of real estate service unrelated to the type of service currently being provided, such as property management as opposed to brokerage. However, information received through CLS may not be used to target clients of other CLS participants to whom such offers to provide services may be made.

Section 15.18: Participants, acting as subagents or buyer/tenant agents or brokers, shall not use the terms of an offer to purchase/lease to attempt to modify the listing broker’s offer of compensation to subagents or buyer’s agents or brokers, nor make the submission of an executed offer to purchase/lease contingent on the listing broker’s agreement to modify the offer of compensation.

Section 15.19: All dealings concerning property exclusively listed, or with buyer/tenants who are subject to an exclusive agreement shall be carried on with the client’s agent or broker, and not with the client, except with the consent of the client’s agent or broker or except where such dealings are initiated by the client.

Section 15.20: Participants, users, and subscribers, prior to or after terminating their relationship with their current firm, shall not induce clients of their current firm to cancel exclusive contractual agreements between the client and that firm. This does not preclude participants from establishing agreements with their associated licensees governing assignability of exclusive agreements.

Section 15.21: These rules are not intended to prohibit ethical albeit aggressive or innovative business practices, and do not prohibit disagreements with other CLS participants involving commission, fees, compensation or other forms of payment or expenses.

Section 15.22: Participants shall not knowingly or recklessly make false or misleading statements about competitors, their businesses, or their business practices.

SECTION 16

AMENDMENT

Section 16.1 - Amendment: These Rules and Regulations may be amended by the Board of Directors of the Commercial Investment Division. Notice of any amendment shall be provided to Participants.